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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cari Potter

Cari Potter

August 20, 2026

5  out of  5
rating by Cari Potter
"Juan has been very helpful with any issues or questions I've had."
We responded:
"Thank you, Cari! I'm happy to hear that Juan has been able to assist you with your questions and concerns. We strive to provide the best service possible. Let us know if we can help with anything else!"
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Ollie Iarrobino

August 17, 2026

5  out of  5
rating by Ollie Iarrobino
"Hailie is extremely knowledgeable and very efficient. She is also very lovely to deal with. I highly recommend using her for all of your insurance needs."
We responded:
"Thank you Ollie! We are honored to be your Colorado Agency. God Bless you ~ Agent Hailie Mickley "
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caroline paxson

August 4, 2026

5  out of  5
rating by caroline paxson
"Hailie is the best! Her and her team are always really helpful and provide info best tailored to specific clients needs."
We responded:
"Thank you, Caroline! I'm happy to hear that you find our team helpful and that we provide information tailored to your needs. We always strive to offer the best service possible. Feel free to reach out if you need anything else!"
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Michelle Kerns

July 24, 2026

5  out of  5
rating by Michelle Kerns
"Thank you, Hailie, for supporting my son's 4-H project and for your willingness to invest in local youth! Your support means so much to Silas."
We responded:
"Dear Michelle,
Thank you so much for your kind words and for reaching out for donation.
I’m so happy to support Silas and his little chicken "Jill" through his 4-H project. It means the world to me to invest in local youth like him.
The Garfield County Fair and Rodeo 4-H programs are truly incredible for our young people—offering them a chance to learn, build confidence, and take pride in what they’ve worked for. We feel truly blessed to be able to give back and watch these kids grow.
~God Bless
Agent Mickley"
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chris dolan

July 10, 2026

5  out of  5
rating by chris dolan
"The Hailie Mickley office in Carbondale has an excellent staff from top to bottom. They have given me prudent advice over the years, they are patient while offering products I was unaware of, and have always been courteous and respectful. They have shown me ways to save money while protecting my assets.
Juan in particular is a great addition to the team."
We responded:
"Dear Chris
Thank you so much for the kind review! We truly appreciate your long-time partnership and it’s always a pleasure working with you. Hearing that you’ve experienced prudent advice, patience as we help you explore options, and courteous, respectful service means a lot to our team.

We’re also glad we’ve been able to help you find ways to save money while protecting your assets. And we’ll be sure to recognize Juan for being a great addition to the team—your feedback is greatly appreciated.

Thanks again, Chris—if you ever need anything, we’re here for you!

~ Blessings,
Hailie Mickley Office – Carbondale"
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Kerry Kleisner

May 29, 2026

5  out of  5
rating by Kerry Kleisner
"Always dependable service!"
We responded:
"Thank you so much for your kind words Kerry! We’re so happy to hear that you find our service dependable. Your satisfaction is our top priority, and it’s wonderful to know that we’re meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to reach out. Have a blessed day!- Agent, Hailie Mickley "
Profile photo of Carol Federman

Carol Federman

May 13, 2026

5  out of  5
rating by Carol Federman
"I’m very happy that I was able to go over my coverage. Everything was handled professionally ."
We responded:
"Thank you, Carol! I'm glad you had a positive experience reviewing your coverage with us. We strive to maintain a high level of professionalism in all our interactions. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!
~ God Bless,
Agent Mickley"
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Angela Arredondo

May 8, 2026

5  out of  5
rating by Angela Arredondo
"Tienen una excelente atencion , por lo cual puedes adquirir un buen servicio con una explicacion clara y detallada"
We responded:
"¡Gracias, Angela! Me alegra que hayas recibido una atención excelente y un servicio claro y detallado. Estamos aquí para ayudarte con cualquier cosa que necesites en el futuro. ¡Gracias por elegirnos!"
Profile photo of Kathryn Camp

Kathryn Camp

May 7, 2026

5  out of  5
rating by Kathryn Camp
"Mickley Insurance and Financial Services provides my family with homeowners and auto insurance, and they have helped us provide rental insurance for our adult son when he signed his first apartment lease while in college. At every stage of life, we feel blessed to have the security of knowing that we are covered by a company that cares about us and our community, and that if life presents us with a situation where our insurance coverage is needed, we will have the support of Hailie Mickley and her team."
We responded:
"Thank you, Kathryn, for sharing your experience! I'm happy to know that our team has been able to support your family with various insurance needs. It's wonderful to hear that you feel secure with our services. If there's anything else we can assist you with, just let us know!"
Profile photo of Kristina Hayes

Kristina Hayes

May 6, 2026

5  out of  5
rating by Kristina Hayes
"I Called into to get a quote on my car and spoke with Jessie. She was fantastic! Talked to me about things that I didn’t even know State Farm offered. As a real estate agent in CO I’ll definitely be referring people to her and this agency!"
We responded:
"Thank you for the fantastic review! We’re so glad Jessie was able to help you with your State Farm car insurance quote. She takes the time to explain coverage options and benefits many people don’t know are available—so you can make confident decisions.
We truly appreciate your support and will be happy to help any friends, family, or clients you refer to us in Colorado!"
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Tara Sheahan

May 5, 2026

5  out of  5
rating by Tara Sheahan
"Incredible people, customer service, kindness, and 5 star service!"
We responded:
"Thank you, Tara! I'm so happy you had a great experience with our team. Your kind words about our customer service and kindness mean a lot to us. Let us know if there's anything else we can do for you!"
Profile photo of Matt Dube

Matt Dube

May 5, 2026

5  out of  5
rating by Matt Dube
"Always courteous and accurate with their services."
We responded:
"Thank you, Matt! I'm glad to hear that you find our services courteous and accurate. Your satisfaction is important to us. Let us know if there's anything else we can assist you with!"
Profile photo of Dan Blankenship

Dan Blankenship

April 30, 2026

5  out of  5
rating by Dan Blankenship
"Whenever I contact Juan, he is super helpful and responsive! I always get great service from State Farm! There is no hassle when submitting my claims! I highly recommend Hailie Mickley's Agency!"
We responded:
"Thank you so much for your kind words Dan! We’re thrilled to hear that Hannah and I have been able to provide you with the support and assistance you need. Your trust in us means a lot, and we’re committed to ensuring you feel confident and well taken care of. If you have any more questions or need further assistance, don’t hesitate to reach out. We’re here for you!"
Profile photo of Ellen McLean

Ellen McLean

April 29, 2026

5  out of  5
rating by Ellen McLean
"Great service when I asked to add a named insured to my policy. Quick response and accurate execution of the task.

Thanks!"
We responded:
"Thank you, Ellen! I'm happy to hear that you received great service when adding a named insured to your policy. Our team is committed to providing quick and accurate assistance. Let us know if there's anything else we can do for you!"
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Laura McDilda

April 28, 2026

5  out of  5
rating by Laura McDilda
"Joan was patient and worked out what i needed"
We responded:
"Thank you, Laura! I'm happy to know you received the assistance you needed with patience and care. We appreciate your feedback and are here for any future needs you may have. Thanks for choosing us!"
Profile photo of Aspen Local

Aspen Local

April 21, 2026

5  out of  5
rating by Aspen Local
"Wow, what a difference in price between my previous policy and State Farm. I wish I had gone with State Farm years ago. Jessica and the team in Carbondale are very thorough and expedient in getting quotes out. Worth a try."
We responded:
"Hey there! Thank you for sharing your experience comparing your previous policy and your new homeowners and auto coverage with our office. We're so glad Jessica and the team were able to be thorough and quick in getting everything together for you. It means a lot that you found the switch worthwhile and gave us a try!"
Profile photo of Belinda Brownell

Belinda Brownell

April 17, 2026

5  out of  5
rating by Belinda Brownell
"HAILIE and Juan and Agnes were all extremely helpful with me trying to file a claim that I had for a flood in my physical therapy office. I was a bit overwhelmed with all the paperwork and the hassle of it all, but they helped me out so much and were very comforting. I have nothing but great things to stay say about the State Farm office and their team. Thank you all. Belinda Brownell, owner of a flooded physical therapy clinic.!?"
We responded:
"Dear Belinda—thank you so much for your kind words! We’re glad our team, was able to help you with your State Farm insurance claim after the flood at your Physical Therapy office. We understand how overwhelming the paperwork can be, and we’re proud we could make the process easier and more comforting.

As a small business, we’re honored to take care of other small businesses in Carbondale, CO. Thanks again for trusting our State Farm team—we’re always here if you need anything in the future.
~Blessings
Agent Mickley "
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Jessa Lee

April 9, 2026

5  out of  5
rating by Jessa Lee
"Yolanda was super quick and responsive with adding on a Personal Articles policy! Great experience all around."
We responded:
"Thank you for your review, Jessa! I'm glad to hear that Yolanda was quick and responsive in assisting you with your policy. We aim to provide a great experience for all our customers. If you need anything else, feel free to reach out!"
Profile photo of Tracey White

Tracey White

April 6, 2026

5  out of  5
rating by Tracey White
"Extremely knowledgeable and friendly staff! Jessie and Juan have answered many of my questions with efficiency and always guide me in the right direction with all my insurance needs!"
We responded:
"Thank you, Tracey! I'm happy to hear that Jessie and Juan have been able to assist you with your insurance needs. Our team takes pride in providing knowledgeable and friendly service. If you have any more questions or need further assistance, feel free to reach out anytime!"
Profile photo of Yvette Baker

Yvette Baker

April 5, 2026

5  out of  5
rating by Yvette Baker
"The staff at State Farm Carbondale Co. are GREAT. Juan new to the office is awesome, he has been helpful in all aspects of my our needs. Thank you Juan"
We responded:
"Dear Yvette Thank you, for your thoughtful review. We are delighted to hear that our team, especially Juan, has been helpful with your needs. We appreciate your feedback and are always here to assist you with anything you might need. Thanks for choosing us!
~Blessings,
Agent Mickley "
Profile photo of Bob Ashleigh

Bob Ashleigh

April 2, 2026

5  out of  5
rating by Bob Ashleigh
"Great office!! Super helpful and great information."
We responded:
"Thank you, Bob! I'm happy to hear that you found our office helpful and informative. We’re committed to providing excellent service and are always here to assist you with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Alan Caniglia

Alan Caniglia

March 28, 2026

5  out of  5
rating by Alan Caniglia
"My family has been using State Farm insurance for over 50 years. We presently are using the State Farm office in Carbondale known as the Mickley Insurance and Financial Services, for the 30 years that we have lived in the valley. We have been working with Hailie Mickley and found her extremely knowledgeable, attentive and courteous. We highly recommend Hailie at State Farm for all of your insurance needs.
Alan Caniglia"
We responded:
"Dear Alan,
Thank you so much for your kind words and wonderful feedback! It means a lot to us that you and your family have trusted our insurance office for so many years. We are truly grateful for your continued support and recommendation. Providing excellent service to valued clients like you is what motivates us every day. If there’s ever anything more we can do to assist with your insurance needs, please don’t hesitate to reach out. We look forward to serving you and your family for many years to come!
God bless you and your family,
~Agent Mickley"
Profile photo of Juan cabrera

Juan cabrera

March 17, 2026

5  out of  5
rating by Juan cabrera
"Great Customer Service"
We responded:
"Thank you, Juan! I'm happy to hear you appreciated our customer service. We’re committed to providing the best experience possible. Let us know if there's anything else we can assist you with!
God Bless,
~Agent Mickley"
Profile photo of Neil Ross

Neil Ross

March 16, 2026

5  out of  5
rating by Neil Ross
"Responsive, courteous and professional"
We responded:
"Neil, thank you for your wonderful feedback! I'm happy to know you found our service responsive, courteous, and professional. If there's anything else we can assist you with, feel free to reach out. Thanks for choosing us!"
Profile photo of Meredith Kasper

Meredith Kasper

March 15, 2026

2  out of  5
rating by Meredith Kasper
"UPDATE: sadly, the office messed up some of my insurance and I had to follow-up when I noticed the bill increase, they admitted they made a mistake but didn’t offer to try and fix it so I ended up transferring to a different agent that was much better and fixed the issue.

Original
Hailie and Sarah were great. They took the time to go over my current policies and find me some good savings options.
I recommend sitting down with them and reviewing your policies, it’s worth it. They are very helpful and they will answer your questions without being pushy."
We responded:
"Hi Meredith,
Thank you for sharing your feedback. We’re sorry to hear about the insurance billing issue you experienced and understand how frustrating that must have been. We always aim to provide accurate and helpful service, and we regret that we didn’t meet your expectations in this instance.
We noticed that you transferred to a different agent’s office back in December 2022, so we’re a bit surprised to see this review now that it has been 2 years. If there’s anything we can still assist with or clarify, please don’t hesitate to reach out. We appreciate the opportunity to learn from your experience and improve.
Wishing you all the best with your current agent!"