Yes, we do have Spanish speaking team members available
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59 (4.9 out of 5)
Jon Fredericks
Consistently poor customer service. They are very slow to respond, and it usually takes several emails to get their attention. This agency had much better service under Todd Fugate.
Patsy Herider
Agnes was very helpful and professional. Answered all of my questions and took care of the changes I needed to make on my policy.
Courtney Crooks III
I have worked with Juan multiples times for coverage on two of my vehicles as well as renters insurance that I recently filed for. He is always a huge help, very knowledgeable, informative and just an all around cool guy. If you want good customer experience make sure you call in and ask for Juan. Although I mainly work with Juan, the entire office is also extremely helpful. I highly suggest this agency they will make it an easy process for you!
Kirsten Howren
Hailey and her team at State Farm are amazing! Theyβre incredibly professional, attentive and truly care about your needs. I recently interacted with Jessie and she was so on top of getting all our needs processed through in a rapid manner. She was knowledgeable and represented State Farm very well. Thank you for providing peace of mind in knowing weβre adequately covered.
Lhot Guinto
I considered Statefarm as our family and weβve been a customer for so long. We love those in the office starting from the manager down to her people in the office in Carbondale. When we have a problem or issues it so easy to talk to them n immediately being taken cared of no question just actions and solutions. I highly recommend State Farm with Hailey and Juan who are very helpful always you are in good handsπ
Ren Olson
2
The turnaround time between asking for support and completion of the request was unbelievable. Jesse got this done for me in less than a day and I had been under the impression that it might take a while. She was responsive professional, and just a pleasure to work with and then I thank you. I always have a good experience at State Farm have had for the last 40 years And it was just it was a joy to work with Jesse so thank you.
Walther Zelaya
2
Buena experiencia buen precio lo recomiendo
Terry Shapiro
2
I HAD A GREAT AND VERY PROFESSIONAL 1ST WORKING HALF A DAY WITH JUAN CAMILO. HE LOVES HIS JOB..... HE IS UNCANNY ON HOW HE FIGURES IY ALL OUT...ALWAYS SHARING TO MAKE SURE I CAN BE HANDS AND HE SHOWED ME HOW TO DO THINGS WITH THE COMPUTER...SAVES ME SO MUCH TIME IN USING THE COMPUTER, I THANK YOU. TERRY S
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